Privacy Policy
Last Updated: 24/06/2026
At Monarque, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you visit our website, place an order, subscribe to our communications, or contact us:
Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment-related information (processed securely through third-party payment providers)
Technical Information
• IP address
• Browser type and device information
• Website usage data
• Cookies and analytics data
How We Use Your Information
We use your information to:
• Process and fulfil orders
• Provide customer support
• Send order confirmations, shipping updates, and service communications
• Improve our website, products, and customer experience
• Prevent fraud and enhance website security
• Comply with legal obligations
• Send promotional communications, offers, and updates (where permitted)
Payment Security
All payments are processed through secure third-party payment gateways. Monarque does not store or have access to your complete credit card, debit card, or banking information.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties necessary for operating our business, including:
• Payment gateway providers
• Shipping and logistics partners
• Website and technology service providers
• Legal or regulatory authorities when required by law
These parties are permitted to use your information only for the services they provide on our behalf.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings, although certain features of the website may not function properly.
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send updates about new collections, promotions, and special offers.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Update your information
• Request deletion of your personal information, subject to legal and operational requirements
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Monarque is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
Monarque reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Monarque
Email: [email protected]
Phone: +91 9916375916
