Terms & Conditions
Last Updated: 24/06/2026
Welcome to Monarque. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
General
Monarque reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.
Product Information
We make every effort to display our products as accurately as possible. However:
• Product images are for illustrative purposes only.
• Actual product colours may vary slightly due to screen settings and photography.
• Product weights and dimensions are approximate and may vary slightly.
• Natural variations may occur in gemstones and handcrafted jewellery.
Pricing
• All prices displayed on the website are in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless stated otherwise.
• Monarque reserves the right to change pricing without prior notice.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
Orders
All orders are subject to acceptance and availability. Monarque reserves the right to refuse or cancel any order due to:
• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Payment issues
• Incomplete or inaccurate customer details
If an order is cancelled after payment has been received, the amount will be refunded to the original payment method.
Payments
We accept payments through secure third-party payment gateways. By placing an order, you confirm that the payment information provided is accurate and that you are authorised to use the chosen payment method.
Shipping & Delivery
• Orders are typically dispatched within 2–3 business days after order confirmation.
• Delivery timelines are estimates and may vary depending on location and courier service availability.
• All orders are securely packaged and insured during transit.
• Risk of loss or damage passes to the customer upon successful delivery.
Please refer to our Shipping Policy for complete details.
Returns & Exchanges
We offer free returns and exchanges within 7 days of delivery, subject to our Return & Exchange Policy.
To qualify, products must:
• Be unused and unworn
• Be returned in original packaging
• Include all certificates, invoices, tags, and accompanying materials
Approved refunds will be credited to the original payment method.
Intellectual Property
All content on this website, including but not limited to:
• Logos
• Brand names
• Product designs
• Product images
• Graphics
• Text and content
is the exclusive property of Monarque and may not be copied, reproduced, distributed, or used without prior written permission.
User Conduct
You agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Upload malicious software or harmful content
• Misrepresent your identity or personal information
Limitation of Liability
Monarque shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with that policy.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Monarque
Email: [email protected]
Phone: +91 9916375916
