Terms of Use
Last Updated: 24/06/2026
Welcome to Monarque. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms of Use. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. Your use of this website constitutes your acceptance of these Terms of Use.
2. About Monarque
Monarque is an online jewellery brand offering BIS HUID hallmarked gold jewellery and related products through its website and associated platforms.
3. Product Information
We strive to ensure that all product descriptions, specifications, pricing, and images are accurate and up to date. However:
• Minor variations in colour, finish, weight, dimensions, or appearance may occur due to photography, screen settings, or handcrafted production processes.
• Product weights are approximate and may vary slightly.
• We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
4. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify product pricing without prior notice.
Orders will be processed only after successful payment confirmation.
5. Order Acceptance and Cancellation
Monarque reserves the right to accept, reject, or cancel any order at its sole discretion, including but not limited to:
• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Incomplete or inaccurate customer information
In the event of order cancellation after payment has been received, the amount will be refunded to the original payment method.
6. Shipping and Delivery
Delivery timelines provided on the website are estimates only and may vary due to factors beyond our control.
Risk and ownership of the product pass to the customer upon successful delivery.
Please refer to our Shipping Policy for detailed information.
7. Returns and Exchanges
Returns and exchanges are governed by our Return & Exchange Policy. Customers must review the policy before placing an order.
8. Intellectual Property
All content on this website, including but not limited to logos, brand names, product images, graphics, text, designs, and website content, is the exclusive property of Monarque and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent.
9. User Conduct
You agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the operation or security of the website
• Upload malicious software, viruses, or harmful code
• Misrepresent your identity or personal information
10. Limitation of Liability
To the maximum extent permitted by law, Monarque shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
11. Third-Party Services
The website may contain links to third-party websites or services. Monarque is not responsible for the content, privacy practices, or policies of such third parties.
12. Privacy
Your use of the website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.
13. Changes to These Terms
Monarque reserves the right to modify these Terms of Use at any time. Updated versions will be posted on this page and become effective immediately upon publication.
14. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
15. Contact Us
For any questions regarding these Terms of Use, please contact us:
Email: [email protected]
Customer Support: +91 9916375916